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이 쇼핑몰은 레이돕스의 공식 딜러로 부터 구매가 불가능한 국가의 소비자를 위하여 개설된 것입니다.
This shopping mall is built for general consumers in countries that do not purchase products from authorized dealers(Distributors) of RAIDOPS
따라서 한국 또는 딜러가있는 국가에서 접속하는 고객께서는 제품 정보를 확인하는 용도로만 사용할 것을 요청드립니다.
Therefore, customers who access from Korea or a country where the dealer exists can only use it to check product information.
거주하는 국가의 공식딜러는 웹사이트의 RAIDOPS DEALERS LOCATION 카테고리에서 확인 가능합니다.
Official dealers(Distributors) in your country can be found in the RAIDOPS DEALERS LOCATION category on the website.

Personal Information

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Personal Information
ID Required Field Lowercase letters or numbers 4 and 16 characters
Password Required Field Combination in 10-16 characters containing at least two of the followings: upper and lower case letters/numbers/special letters
Confirm Password Required Field
Email Required Field
Name Required Field
Full Name Required Field
Phonetics Required Field
Country Required Field
Zip/ Postal code Required Field
Address Line 1 Required Field
Address Line 2 Required Field
City Required Field
State/Province Required Field
Telephone Required Field -
Mobile Phone Required Field -
SMS Messaging
Service Required Field

Sign-up for SMS alert to receive the latest updates and special offers.

Newsletters Required Field

Keep me updated with latest news.

Additional Information

Additional Information
Nickname Required Field

Gender Required Field
Date of Birth / /
Anniversary Required Field / /
Website URL Required Field ( If do not have an online shop --> fill 'none' )
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Terms and Conditions

Warranty

Our company proudly takes full responsibility for the high quality of our products. If you ever find that one of our products doesn't function properly, please refer to Repairs & Returns. If we 
find that the product didn't live up to our standards, we'll repair it or exchange it free of charge. In other cases, we'll provide the necessary repairs for a reasonable fee. Please understand that we will not be able to repair damage caused by unreasonable usage or, in certain cases, the natural lifespan of the product. It is important that you read the user manual for each product 
before use. If anything is unclear or a product requires service, we will be happy to answer any questions through raidops@visualg.co.kr

Terms and Conditions  
1.All products shall be sold in sets (one set - six knives, 10 pieces of martial arts gear, and 50 patches) 
· Minimum Order Amount: $1,000 
2. When buying samples, please use [Sample order board] to purchase a single item 
· Minimum Sample Order Amount: $100 
3. Raidops is responsible for shipping fees for sample/set purchases (PayPal or credit card fees will not be charged as well). 
4. After one year of registration and depending on sales performance, a premium dealer membership will be granted to a dealer after internal appraisal 

* Premium Dealer Benefits 
1) New product samples provided free 
2) Priority in the purchase of limited edition products 
3) Preferential treatment for seasonal events and other benefits 

Terms of Replacement/Refund for Product Purchase by Dealers
- If a product or product package is damaged during transport
- If a dealer receives products other than those ordered
- If the product title or quantity is different from that written on the product package

Process of Replacement/Refund
1) The reason for replacement/refund, order number and image proof shall be submitted via email (raidops@visualg.co.kr) within seven days of the date of product receipt.
2) All returned items must be in new, resalable condition including packaging and accessories, including a note containing your name, order number, and reason for the return/exchange 
3) If a product is eligible to be replaced or its purchase price refunded, Raidops will cover the shipment cost, and the products must arrive at the company headquarters within thirty days of 
   the purchase date.
 
* Simple change of mind or delayed shipment does not qualify for a replacement or refund. 

- Once the return/exchange is processed you will get an email confirmation. It generally takes 3 to 5 business days after the product arrives at our warehouse 
For other questions, please contact us via email for quick response. 

General shipping information- We have found EMS to be the most reliable method of shipping.
- All orders will ship within 2-3 business days from the time the order is entered.
- EMS takes about 7 working days to deliver. So please allow up to 2 weeks before calling to trace shipment.
- After shipment, the EMS tracking number will be sent via email, and customers can view the real-time status of their shipments on “TRACK ORDER”.

Note!!
- Customers must check with their local customs officials to determine the legality of all items ordered. 
- RAIDOPS is not responsible for any items seized by customs and will not knowingly make shipments to countries where any items are illegal.

International order shipping charges
RAIDOPS is responsible for shipping fees for sample/set purchases 
(PayPal or credit card fees will not be charged as well)

International orders
Shipped by EMS only. 

I have read and agree to the user agreement.

Privacy Policy

This sample form is provided to you as a reference. Prior to posting, please make the necessary adjustments in order to ensure that all information is in accordance with the terms of your shopping mall.


1.  Purposes of Collection and Use of Personal Information

A.  Contract fulfillment obligated by provision of services and settlement of payment for the services provided

Supply of content, purchase and payment, delivery of goods or billing statements and others, user authentication for financial transactions and financial services

B.  Member management

User authentication to access members-only service, identity verification, prevention of unauthorized or illegal use, membership subscription check, validation of user age, confirmation of consent/agreement from legal representative for users under the age of 14, handling of complaints and civil affairs, delivery of notices


2.  Types of Personal Information Collected : Name, date of birth, gender, user ID, password, telephone number, mobile phone number, E-mail address, personal information of legal representative for users under the age of 14

3. Duration of Retention and Use of Personal Information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they will be discarded without delay. However, it shall be retained for a specified period of time due to the reasons mentioned below.

A.  Duration of Retention and Use of Personal Information

Retention pursuant to prevention of illegal transaction and internal shopping mall: OO years

B.  Retention pursuant to applicable laws

o Records on contracts or withdrawal of offers and the like:

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.

- Retention Period : 5 years

o Records on payment settlement and supply of goods etc.

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 5 years

o Records on processing of customer disputes and complaints

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 3 years

o Log records

- Reasons of retention: Communication Privacy Act

- Retention Period : 3 months

※ If you do not accept these terms, you will not be able to create an account with us.


I have read and agree to the privacy policy.

Sharing Information with Third Parties(optional)

Disclosure of Information to Third Parties (Optional)

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Name of Party :

- Type of Information Disclosed :

- Purpose of Use :

- Time Period of Use and Storage :

Do you agree to share your personal information with third parties?

Entrusting Personal Information (optional)

Consent to entrust handling of personal information (Optional)

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Trustee :

- Trustee’s Duties :

Do you agree to the policies on entrusting your personal information?

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